Yesterday, my husband and I went grocery shopping. Because of a mix-up on cereals that were included in a certain promotion and a mis-scanned item, I realized after we got home that I'd paid $6.69 more for the four boxes of cereal than I should have.
After mentioning it approximately 100 times to my husband over the course of the afternoon, he offered to go back to the store, explain the mix up and ask for a refund. He had me tell him exactly what we'd paid for what products and then wrote a side-by-side list of what we should have paid, then clipped the receipt, the weekly ad, and the coupons to it.
Ten minutes later, he was home, with $6.69 in his wallet. How can I not love that man?
I know that some people absolutely HATE to return things or ever venture near the "Customer Service" desk. Not me. I am an avid reader of return policies, and my combined hatred of clutter and spending unnecessary money means that I am more than willing to return almost anything.
At the grocery store, I watch them ring up every item and I hold them to the posted store policy of giving you free any item that rings up differently than advertised or marked on the shelf.
If I buy a box of crackers that I open and discover it is stale, you better believe I'll drag it back to the store on my next trip and ask for a refund.
If I buy a shirt that I discover doesn't fit or I suddenly realize I will never ever wear since taking it off in the dressing room, I'll return it.
I'm nice about it, but if the store policy is to correct mistakes, take back inferior or unwanted products, or comp mispriced items, you better believe I'm going to take them up on it.
Is that too much for you or am I in good company?